BOUTIQUE

TERMS & CONDITIONS

  1. H M 7 BOUTIQUE FASHION maintains the https://hm7.ae website (“Site”).
  2. The United Arab Emirates is our country of domicile, and all transactions shall be governed by the laws of the UAE.
  3. Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE
  4. Visa or MasterCard debit and credit cards in AED will be accepted for payment
  5. The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency
  6. We will not trade with or provide any services to individuals or entities sanctioned by OFAC or in sanctioned countries.
  7. Users under the age of 18 shall not register as users of the website or transact through the website.
  8. Cardholder must retain a copy of transaction records and H M 7 BOUTIQUE FASHION policies and rules
  9. Users are responsible for maintaining the confidentiality of their accounts.

PRIVACY POLICY

  1. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
  2. H M 7 BOUTIQUE FASHION will not pass any debit/credit card details to third parties
  3. H M 7 BOUTIQUE FASHION takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However H M 7 BOUTIQUE FASHION (website) cannot guarantee the security of any information that is disclosed online
  4. H M 7 BOUTIQUE FASHION is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  5. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

COOKIE POLICY

  1. This website uses cookies to improve user experience, analyze website traffic, and personalize content. By using this website, you consent to the use of cookies.

DELIVERY POLICY

  1. We deliver our products within the UAE and to selected Gulf Cooperation Council (GCC) countries. Shipping will be done by a third-party courier.
  2. Order Processing Time:
    1. Delivery within Ready to wear:
      1. Within the UAE: 2 to 5 business days.
      2. Outside the UAE: 5 to 10 business days.
    2. Delivery within Custom orders:
      1. Within the UAE: 5 to 14 business days.
      2. Outside the UAE: may take up to 20 business days.
  3. Public holidays are not included.
  4. Delivery Fees will be mentioned on the checkout page depending on the country and location.
  5. Avoid any delivery delay by providing your full address along with your contact details.
  6. Proof of delivery: Customer signature is required upon delivery, and the signed delivery receipt will be retained as proof of delivery.
  7. Multiple Shipments:
    Orders may be delivered in multiple shipments depending on product availability. The cardholder will be informed at checkout that multiple shipments may result in multiple postings to the cardholder’s monthly statement.

PAYMENT CONFIRMATION

  1. All transactions are processed through a secure payment gateway using SSL encryption.
  2. Once the payment is successfully completed, the customer will receive a payment confirmation notification via email within 24 hours of the payment receipt.
  3. The confirmation email will include the order details, payment reference, and purchase summary.

REFUND POLICY

At H M 7 BOUTIQUE FASHION, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a refund subject to the following conditions:

  1. Refund requests must be submitted within 24 hours of receiving the order.
  2. Refunds or exchanges are accepted only in cases of product defects, wrong items delivered, or sizing errors caused by the store.
  3. Items must be unused, in their original condition, and returned with all original tags and packaging intact.
  4. Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for refunds or exchanges.
  5. Shipping and handling charges are non-refundable.
  6. Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.

CANCELLATION POLICY

  1. Customers may request cancellation of their order within 24 hours from the time of placing the order, provided that the order has not yet been processed, prepared, or shipped.
  2. Once the order has been processed or shipped, cancellation requests may no longer be accepted.
  3. Approved cancellations will be refunded to the original payment method used during the purchase.
  4. Shipping and handling charges are non-refundable.
  5. Please allow up to 45 days for the refund transfer to be completed depending on the issuing bank or payment provider.